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Support request

Let us know what you want

If you have purchased JTAG Technologies' products, you might want to communicate directly with us on the listed subjects. Feel free to submit a Support Request Form to our Support Group on:
 

  • Licenses
    For some of our products you need a license as indicated in the manuals. Get your license directly by submitting the Support Request Form

 

  • Software Updates
    If you have questions on Software updates, please submit your question(s) by the Support Request Form

 

  • Problem Reports
    If you encounter a persistent problem, send us your problem report by submitting the Support Request Form

 

  • Change Requests
    Our products can always be improved and therefore we would appreciate your feedback. Send your feedback by submitting the Support Request Form

 

  • ProVision Memory Device model Update
    If you are applying memory devices that are not yet covered by our Model Library, we would be pleased to make the addition for you.  Send your request by submitting the Support Request Form mentioning the Vendor, type number and link for finding the data sheet.

 

  • Flash Library Update
    If you are applying devices that are not yet covered by our Flash Library, we would be pleased to make the addition for you.  Send your request by submitting the Support Request Form mentioning the Vendor, type number and link for finding the data sheet.

 

  • Serial Programmable Devices
    If you have devices that are not yet covered by our current templates, we would be pleased to make the addition for you, if possible.  Send your request by submitting the Support Request Form mentioning the Vendor, type number and link for finding the data sheet.

 

  • BSDL files
    We would be pleased to share our BSDL experience. Please submit a Support Request Form to help you to find a solution, or if you have remarks on companies not listed or not correctly listed.
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